JanSehat
JanSehat AI is an AI-powered toll-free healthcare assistance system that helps users discover eligible government healthcare schemes through voice and SMS support. It simplifies healthcare access by verifying eligibility, connecting nearby hospitals, and generating secure registration tokens in real time.
Service Design
Project Overview
The project identifies challenges in public healthcare service design and proposes a new service model to improve patient experience and operational efficiency. The deliverable is a service blueprint.
Timeline: 2 months
Role: UX Researcher & Service Designer
Team: 5 Members
Tools: Figma, FigJam, Google Forms
